Privacy Policy

Confidentiality Policy

Last update: May 2018

I. General information

The confidentiality of your personal data is one of the main concerns of Point Q – Amariei Dragos Ionut, headquartered in Viktoria Straße 7 – 49610 – Quakenbrück - Germany, as data controller.
The purpose of this document is to inform you about the processing of your personal data, given the use of the Internet webpage 
www.resort-amenities.com

 

II. Categories of personal data processed

II.1. If you are a client of the Website, Point Q – Amariei Dragos Ionut will process your personal data, such as surname and name, telephone number, e-mail address, invoicing address, delivery address, data referring to your use of the Website, for example your behavior/preferences/habits within Point Q – Amariei Dragos Ionut, as well as any other data categories that you directly provide when creating the user account, when making an order by means of the website or in any other manner resulting from your use of the Website.

If, to create a user account on the Website, you are using your Facebook or Google account, Point Q – Amariei Dragos Ionut will process the following public profile data posted by those applications: user name, e-mail address.

If you choose to create a user account only before completing the order for a product available on the Website, your e-mail address will be requested, based upon which an account will be automatically created. If you do not complete the order, the e-mail address and other data provided will not be stored by Point Q – Amariei Dragos Ionut, and the created account will be automatically deleted.

II.2. If you are a visitor on the Website, Point Q – Amariei Dragos Ionut will process your personal data that you directly provide when using the Website, such as the data in the contact / questions / claims section, to the extent you contact us this way.

 

III. Purposes and grounds of the processing

III.1. If you are a client of the Website, Point Q – Amariei Dragos Ionut processes your personal data as follows:

·         to carry out the contractual relationship between you and Point Q – Amariei Dragos Ionut, respectively to process, validate, send and invoice the order made on the Website, to inform you about the status of the order, to organize the return of ordered products etc.

Grounds: The processing of your data for this purpose is based upon the agreement concluded by you with Point Q – Amariei Dragos Ionut, defined in the Terms and Conditions https://resort-amenities.com/index.php?route=information/information&information_id=3 . The provision of your personal data is necessary to execute this agreement. The refusal to provide such data may result into the impossibility of carrying out the contractual relationships with Point Q – Amariei Dragos Ionut.

·         to fulfil legal obligations devolving upon Point Q – Amariei Dragos Ionut considering the services provided by means of the Website, including the obligations in the fiscal field, as well as in archiving area.

Grounds: The processing of your data for this purpose is necessary based upon certain legal obligations. The provision of your data for this purpose is necessary. Your refusal to provide the data may result into the impossibility of Point Q – Amariei Dragos Ionut to comply with the legal obligations devolving upon it and, therefore, into the impossibility of offering services through the Website.

·         for marketing activities, respectively to send, by means of remote communication means (e-mail, sms), commercial communications about products and services offered by Point Q – Amariei Dragos Ionut through the Website.

Grounds: The processing of your data for this purpose is based upon your consent, should you choose to give it. You can agree with the processing of your data for this purpose by ticking the corresponding box when creating the account, or after creating the account, in the My account information section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. Moreover, you can unsubscribe by accessing My account information section.

The provision of your data for this purpose is voluntary. Your refusal to process your personal data for this purpose will not have negative consequences for you.

·         to make different analysis, reports about how the Website operates, to prepare preferential consumption profiles, mainly to improve the experience offered on the Website.

Grounds: The processing of your data for this purpose is based upon the legitimate interest of Point Q – Amariei Dragos Ionut to permanently improve clients’ experience on the Website. The provision of your data for this purpose is voluntary. Your refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor on the Website, Point Q – Amariei Dragos Ionut processes your personal data as follows:

·         for marketing activities, respectively to send, by means of remote communication means (e-mail, sms), commercial communications about products and services offered by Point Q – Amariei Dragos Ionut through the Website.

Grounds: The processing of your data for this purpose is based upon your consent, should you choose to give it.

You can agree with the processing of your data for this purpose by filling in and ticking the corresponding box in the form to subscribe to the newsletter, available on the Website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.

The provision of your data for this purpose is voluntary. Your refusal to process your personal data for this purpose will not have negative consequences for you.

·         to settle claims, complaints and to monitor the traffic and improve your experience on the Website.

Legal ground: The processing of your data for this purpose is based upon Point Q – Amariei Dragos Ionut legitime interest to ensure the proper operation of the Website, as well as to permanently improve the experience of Website’s visitors, including by settling different comments, questions or claims.

The provision of your data for this purpose is voluntary. Your refusal to provide data for this purpose will not have negative consequences for you.

IV. Data processing term

Basically, Point Q – Amariei Dragos Ionut will process your personal data for as long as necessary to achieve the above-mentioned processing purposes.

If you are a client, we will process your personal data during the entire term of our contractual relationship and subsequently, according to the legal obligations that devolve upon Point Q – Amariei Dragos Ionut (e.g. in case of financial-accounting supporting documents whose keeping term provided by the law is of 10 years from the end of the financial year during which they were prepared).

If you are a client and opt for the deletion of the user account, by clicking on the Delete account button in the My account section, Point Q – Amariei Dragos Ionut will consider this action as your option to unsubscribe from receiving commercial communications through which we inform you about the products and services offered by means of the website. Therefore, if you select to delete your user account, we will no longer send you any e-mails and/or sms of this type. However, we wish to inform you that the deletion of your account will not automatically result into the deletion of your personal data. If you wish that your personal data be no longer processed or to delete such data, you can exercise the rights detailed at item VII below. If you wish to delete the account, but there is at least one active order, the account deletion request may be registered only after the delivery of products and completion of the last active order.

If you withdraw your consent as to the processing of your data for marketing purposes, Point Q – Amariei Dragos Ionut will cease to process your personal data for this purpose, however, without influencing the processing by Point Q – Amariei Dragos Ionut based upon your consent before the withdrawal thereof.


V. Disclosure of personal data

To comply with the processing purposes, Point Q – Amariei Dragos Ionut may disclose your data to its partners, third parties or entities that support Point Q – Amariei Dragos Ionut during the carry out of the activity on the Website (for example couriers, IT services suppliers) or to central/local public authorities, under the following cases given as examples:

·         to manage the Website;

·         if such communication is necessary to give prizes or other facilities to data subjects, obtained after their participation to different promotional campaigns organized by Point Q – Amariei Dragos Ionut through the Website;

·         to maintain, customize and improve the Website and services carried out through it;

·         to carry out the data analysis, testing and research, to monitor the use and activity trends, to develop safety features and user authentication features;

·         to send marketing commercial communications, under the terms and limits provided by the law;

·         when the disclosure of personal data is provided by the law etc.


VI. Transfer of personal data

Personal data provided by Point Q – Amariei Dragos Ionut can be transferred outside Romania, to countries in the European Union.

 

VII. Your rights

Under the terms provided y the law in the personal data processing field, as data subjects, you benefit from the rights below:

·         the right to be informed, namely the right to receive details about the processing activities carried out by Point Q – Amariei Dragos Ionut, according to the provisions herein;

·         the right to access the data, respectively the right to obtain a confirmation from Point Q – Amariei Dragos Ionut as to the processing of personal data, as well as details about processing activities and the method in which data is processed, the purpose of the processing, beneficiaries or categories of data beneficiaries etc.;

·         the right to rectification, respectively the right to obtain the correction, without any unjustified delays, by Point Q – Amariei Dragos Ionut of inexact/unjustified personal data, as well as to supplement incomplete data; The rectification/supplementing will be communicated to each beneficiary to which the data was sent, except if this is proved to be impossible or involves disproportional efforts.

·         the right to data deletion, without unjustified delays, (“the right to be forgotten”), in case of any of the reasons below:

·         it is no longer necessary to comply with the purposes for which it was collected or processed;

·         the consent is withdrawn and there is no other legal ground to process the data;

·         if the data subject objects the processing and there are no prevailing legal grounds;

·         if personal data was illegally processed;

·         if personal data must be deleted to comply with any legal obligation;

·         personal data was collected for the offering of services of the informational company according to the law applicable in the Union or to the internal law governing the controller.

It is possible that, after the data deletion request, Point Q – Amariei Dragos Ionut anonymize such data (thus depriving them of their personal character) and continue the processing thereof for statistic purposes;

·         the right to restrict the processing, to the extent:

·         the person challenges the exactness of the data, during a term that allows us to verify the accuracy of such data;

·         the processing is illegal and the data subject objects the deletion of personal data, requesting, in exchange, to restrict the use thereof;

·         the controller no longer needs the personal data for processing and the data subject requests it to ascertain, exercise or defend a right in front of the court of law; or

·         the data subject objected the processing (other than direct marketing), during the timeframe in which a verification is made to find if controller’s legitimate rights prevail the rights of the data subject.

·         the right to data portability, respectively (i) the right to receive personal data in a structured manner, usually used and easily readable, as well as (ii) the right to send such data to another data controller by Point Q – Amariei Dragos Ionut, to the extent the legal provisions are complied with;

·         the right to object – as concerns processing activities; this right can be exercised by sending a request according to provisions below;

·         at any moment, due to reasons related to the particular situation of the data subject, that his/her data be processed in Point Q – Amariei Dragos Ionut legitime interest or for public reasons, except if Point Q – Amariei Dragos Ionut can prove that it has legitime and grounded reasons to justify the processing and that prevail the interests, rights and freedoms of data subjects or that the purpose is to find, exercise or defend a right in front of the court of law;

·         at any moment, free of charge and without any justifications, that the data referring to him/her be processed for direct marketing purpose.

·         the right not to be subject to an automatic individual decision, respectively the right not to be subject to a decision made based upon certain automatic processing activities, including the creation of profiles, that has legal effects concerning the data subject or that similarly influence him/her in a significant manner;

·         the right to address to the National Supervisory Authority for Personal Data Processing or to competent courts of law, to the extent this is considered necessary.

 

For any additional questions as to how personal data is processed and to exercise your above-mentioned rights, please address to the e-mail address: office@resort-amenities.com
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